5

Hi there! We're so pleased to see your perfect rating! Your support truly makes our day, and we look forward to welcoming you again in the future.

- Silverlake Automotive Downtown
5

First experience and I could not be happier with the level of professionalism, service and quality. Brady went over and above to help resolve an issue. It is apparent that they care about their customers. HIGHLY recommend and will use again.

Hello Michael, I'm delighted to know your first visit was so positive! It's our pleasure to assist and ensure everything is top-notch. Thank you for your high recommendation, and we eagerly await your next visit.

- Silverlake Automotive Downtown
5

Brandy was the reason I returned along with your great service. Jeep is running much better. I have confidence in my jeeps future knowing that in Braddy. I have an honest good guy having my back with great mechanics. And I get to go across the street for some great food

Hi Kevin, it’s wonderful to hear that Brandy and our service team made such a great impression! We're overjoyed your Jeep is now running smoothly. Rest assured, we'll always have your back whenever needed. Enjoy that delicious food across the street too! 🌟

- Silverlake Automotive Downtown
5

Radiator top was looking “funny”. They confirmed it was slowly leaking. Replaced it with a new one. Good to get it replaced before it failed catastrophically.

Hey Bob! We really appreciate you taking the time to share your experience with us. It's fantastic that we could catch that radiator issue before it became a bigger problem. We’re here for you anytime you need!

- Silverlake Automotive Downtown
4

After Friday issue….thankfully, They called first thing Monday morning. My car has been fixed at NO cost to me. Thanks for stepping up and doing the right thing. They have given me peace of mind for sure. Definitely will take my car back.

Hello VICKI D, we're delighted that we could resolve your issue and provide you with peace of mind! 😊 It means so much to us that you feel confident in bringing your car back. Thank you for your understanding and support. We look forward to welcoming you again!

- Silverlake Automotive Downtown
5

I genuinely cannot recommend this place enough. We were travelling from Canada when our truck broke down, leaving us stranded with absolutely no idea what we were going to do. They managed to squeeze us in despite being busy and went completely above and beyond to help us. Unfortunately, our truck was beyond repair, but they took the time to explain everything, gave us contact details for local scrapyards and helped us figure out our next steps. What could have been an even more stressful situation was made so much easier thanks to their kindness, honesty and generosity. They genuinely cared about helping us, even when there was nothing more they could do for our truck. We are so incredibly grateful for everything they did for us. If you’re looking for honest, compassionate people who genuinely care about their customers, this is the place to go. Thank you so much!

Hi Abi! We're truly thankful for your kind words and appreciate the opportunity to assist you during a challenging situation. Hearing that our efforts made your journey a little smoother means a lot to us. We're here to help and extend a warm embrace as part of our Silverlake family. Take care and safe travels!

- Silverlake Automotive Downtown
5

Excellent customer service and excellent technical service! We were having issues with our truck while camping nearby. AAA suggested we contact Silverlake Automotive—Downtown. We did and they said to bring the truck right down and they would have a look at it. They also allowed us to park our travel trailer nearby! Brady was extremely friendly and helpful, suggesting places we could walk to while they took a look. He even offered to come pick us up if we needed a ride back…after having lunch, we gave them a call and the truck had been tested and repaired! We got back to the shop and were pleased to find they charged us less than $100. We would definitely bring our vehicles here if we lived in the area!

Hi Gina! We're so grateful for your wonderful feedback! Our team and Brady are delighted to have been able to assist you and keep you enjoying your travels. We'd be thrilled to see you back if you're ever in the area again! 🚗

- Silverlake Automotive Downtown
5

Great communication and service! Brady was great and truly cares about your satisfaction! I would highly recommend!

Hi Ryan! 😊 We greatly appreciate your kind words and love hearing about your positive experience! Brady and the team are committed to ensuring your satisfaction. Hope to serve you again soon!

- Silverlake Automotive Downtown
5

Excellent service as per usual amazing staff I highly recommend them to my friends and family

Hi Greg! 😊 Huge thanks for your awesome feedback! We’re delighted you continue to have great experiences with our team. Looking forward to seeing you and your friends and family soon!

- Silverlake Automotive Downtown
5

Did an amazing job and didn't charge me to get my VW's computer set after I replaced the battery myself. The staff was incredibly kind and helpful! Would definitely recommend these gentlemen!

Hello Eduardo! 😊 We sincerely appreciate your kind words and glowing recommendation. It’s fantastic to know our team was able to assist you with your VW's computer setup without any charges. We’re here whenever you need us!

- Silverlake Automotive Downtown