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COEUR D'ALENE AUTO REPAIR

based on 63 reviews
5

Outstanding Customer Service! Joe & Fred went out of their way to serve my exact needs and provide me with all the necessary information that was specific to my car. I bought my car "very" used from a dealership. It came with known issues, and Silverlake was on top of them all. I went for the 58 point inspection, full service fluid change and a set of new tires. All went off without an issue, the car was ready four hours before they said it would be and the price was unbeatable. As if that wasn't enough, they gave me $50.00 worth of coupons for my next visit.

5

Very happy with the service. Prices were reasonable and when I picked up the vehicle the mechanic came out and went over everything with me. Really appreciate the time and the explanation of the work done. Didn't try and suggest more work was needed.

5

I didn't realize that Silverlake Auto Downtown offered snow tires. I had called the usual tire shops and was disappointed. I checked online too. I called Joe and was quoted a great price, and he was able to get me right in. Thanks so much Silverlake Auto Downtown!

5

Service was fantastic, honest, and completed when they said it would be done!!

5

My wife and I were traveling from Montana to Spokane to visit our son. Our vehicle's water pump went out as we traveled over Fourth of July Pass on I-90. Bad Luck! Then good luck set in. We were able to coast our severely overheated vehicle most of the way to Sherman Avenue in Couer d'Alene and limp the vehicle to Silverlake Automotive. We arrived at noon. By 5 pm we had a new water pump, thermostat, belts and hoses, with great warranties and personable service. A thousand miles later, with flawless vehicle performance, I can say without hesitation "In Silverlake, I trust!"

5

We’re very pleased with the work that was completed on our car. Great communication on the repair issues that needed to be resolved. I highly recommend Silverlake Automotive.

5

Very responsive team, the phone is always picked up and my experience so far is they like to under promise and over deliver which I'm all about. They've kept my best interest in mind!

5

2nd experience with Silverlake Automotive and again were very professional yet personable. They gave me a ride to Elmer's so I could have breakfast while my vehicle work was done. Vehicle was completed as promised. Highly recommend!

5

WOW, I am nothing but impressed. Silver Lake Automotive did a great job diagnosing and fixing my vehicle’s issues. They were knowledgeable and communicated clearly and thoroughly. They said when the job would be complete and it was. I truly appreciated their professionalism. I will definitely return as needed In the future and highly recommend Silver Lake Automotive.

5

Great service with fair prices. I'll be taking my vehicle here from now on, and recommending all my friends!

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