I was on a trip from Chicago to Seattle and my car broke down just as I was pulling into town on a holiday weekend (so no one was open until Tuesday). When they opened I stopped by and explained what happened. They were completely booked up with appointments, but said they'd get me in whenever they had some extra time. By noon my car was fixed and I was on my way! They fixed my power steering (which I just had repaired before I left, so much for that!) and identified some other non-safety issues that I should get repaired soon, but they didn't upsell me or pressure me at all to get it done right then. The charges were reasonable and right on what they quoted. I made it to my destination safe and sound only a day later than I had planned thanks to these guys. If I ever break down in CDA again, I'm heading straight to The Dealer Alternative!
Wes thank you so much for the great review we are very happy you trip went good after the repair.
- Silverlake Automotive Downtown