I recommend this shop with enthusiasm. I made two new friends today in my first experience here. I'll be using them should the need ever arise while spending the summer in Coeur d'Alene. What I really appreciated is the willingness to help me. I am primarily a DIY auto guy. I prefer doing as much of the work my truck as I can. There were a few questions related to my Air Conditioning compressor and condenser replacement I had prior to tackling the job ( I simply wanted them to remove my freon and recharge when my work was done ). They took the time to explain in detail what I was to do for those areas in which I wasn't totally certain, walked out to my truck and pointed it out to me and I was then very confident in my pathway forward. I did so with confidence, brought the truck back and had it recharged. This alone was worth gold. So often, a shop or mechanic has become personally offended by such a situation. Not this team. They were very willing and happy to help me. I was so impressed by this. They will be my go to shop for any work I can't do myself. For sure.
Thank you for your kind words, Robert! We are delighted to hear that you had a positive experience at our shop. Our team takes great pride in providing exceptional customer service and we are glad that we were able to make your first visit with us a memorable one. We understand the importance of having a trustworthy and reliable mechanic, and we are thrilled to have gained your trust. It was a pleasure working with you and we look forward to being your go-to shop in the future. Safe travels!
- Silverlake Automotive Downtown